Shipping policy

Shipping Policy

Order Processing

Orders begin processing after payment confirmation. Processing time may vary depending on product availability, order verification, weekends, and public holidays.

United States Delivery

Estimated delivery for United States orders is generally 7–15 business days after processing. Delivery times are estimates, not guarantees, and may vary by destination, carrier operations, customs processing, weather, or periods of high demand.

Shipping Charges

Any applicable shipping charge will be displayed during checkout before payment. Customers will not be charged a shipping fee that was not shown during checkout.

Order Tracking

When tracking is available, tracking information will be sent by email after the carrier accepts the shipment. Tracking updates may take several days to appear after dispatch.

Other Destinations

Product availability, shipping charges, and delivery times vary by destination. If we cannot ship an order to the selected address, we will contact the customer and issue an appropriate refund.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction. We cannot guarantee changes after an order has entered processing.

Delayed or Missing Orders

If an order is significantly delayed or the tracking information has not updated, contact us at support@glowinghaven.com. We will review the shipment with the supplier or carrier and explain the available next steps.

Questions

For shipping questions, contact support@glowinghaven.com.